Can GenAI Give Robo-advisors a Second Life?
Context: Just imagine, on the way to your workplace, you can ask your favourite “character” from a movie or your sports icon to call and chat. This character can also explain where you are spending more and discuss your personal finances. Since you like your character, your conversation is engaging, and the character talks in […]
Why do Asset Managers in India ignore customer experience (CX) in “Direct” distribution channels?
Mutual fund awareness in India has surged, with 40 million investors doubling in just a couple of years and a target of 100 million seeming achievable. Despite over 44 AMCs offering more than 1,400 equity-oriented schemes, the distribution network is stretched thin, making direct channels—AMC websites and apps—crucial. However, many websites are not user-friendly, especially for mobile users, creating a poor experience for first-time investors. Improving website usability, segmenting direct investors, and highlighting key features like instant redemption can significantly enhance investor engagement and conversion.
How is Generative AI(GenAI) reshaping the Wealth Management and Investment Management platforms?
Discover how Generative AI is revolutionizing Wealth and Investment Management, enhancing client experiences and operational efficiency. Explore key tools like Vise Intelligence and OpsGPT, and learn about the regulatory landscape shaping the future of financial services. Join us as we delve into the impact of GenAI on the industry.
Growth drivers for the Indian Asset Management Industry to acquire 60 million new retail investors
Context: In the last couple of years, over twelve new1 Asset Managers have made announcements to launch their mutual fund business in India. These eleven new names are as follows. 1) Zerodha 2) Helios 3) Bajaj Finserv 4) Unifi capital 5) Old Bridge capital management 6) Emkay Global 7) Angel One 8) Capitalmind 9) Torusoro 10) PhonePe […]
Why are WealthTech startups struggling to break even?
You may have read and heard about the opportunities of FinTech in India. Even in the funding winter times, FinTech tops the chart in comparison with other sectors. The total fundraising is to the tune of $2Billion from Jan to June-2023. Source: ENTRACKRWealthTech / InvestmentTech is one of the segments in the Fintech vertical, which […]
Why? How? What? Execution Only Platforms (EOPs)
On 13th June 2023, SEBI released a circular for Execution Only Platforms (EOP) for facilitating transactions in direct plans of Mutual Funds schemes. I have been tracking the wealth tech platforms space since 2015, and I analyse both the trends in domestic and international markets in the Asset Management Industry. The objective of this blog […]
High Fidelity
A phone call that changed my career The year was 2004. I was fresh off the launch of Franklin India’s Flexi Cap Fund, one of the largestNFOs of those times. My experience with Franklin Templeton had taught me the importance ofdistributor engagement, and it helped generate strong business. At that time, there was a buzz […]
Why are mutual fund transactions via “paper mode” increasing and “digital mode” transactions are reducing?
Digital refers to the website, mobile apps and partner apps of Asset Management Companies. CII Mutual Fund Summit 2023 Last few days, there have been multiple conversations on the CII & CAMS report during the 17th Mutual Fund Summit. The theme was millennials’ participation in mutual funds and this segment’s opportunities. Everyone on Twitter applauded […]
Digital adoption isn’t an important metric for certain Asset Management Companies – Part 1
How many new investors join the Mutual Fund industry on an annual basis? Indian Asset Management Industry has garnered impressive growth of assets over the last decade. For example, one post on Cafemutual mentions over 10 million new investors joined this new asset class in 2021 and over 6.5 million in 2022. However, let’s go […]
Is there a case for AMCs partnering with FinTechs? – Part 1
Old Sales model – the most preferred channel in Indian Asset Management Industry Ever since I got into the Asset Management industry in 2005, this question always lingered with me – why isn’t tech not playing an essential role in Investment / Fund management firms?While I have heard a few AMC CEOs telling me that […]