Can GenAI Give Robo-advisors a Second Life?

Context: Just imagine, on the way to your workplace, you can ask your favourite “character” from a movie or your sports icon to call and chat. This character can also explain where you are spending more and discuss your personal finances. Since you like your character, your conversation is engaging, and the character talks in […]

Why do Asset Managers in India ignore customer experience (CX) in “Direct” distribution channels?

Mutual fund awareness in India has surged, with 40 million investors doubling in just a couple of years and a target of 100 million seeming achievable. Despite over 44 AMCs offering more than 1,400 equity-oriented schemes, the distribution network is stretched thin, making direct channels—AMC websites and apps—crucial. However, many websites are not user-friendly, especially for mobile users, creating a poor experience for first-time investors. Improving website usability, segmenting direct investors, and highlighting key features like instant redemption can significantly enhance investor engagement and conversion.

Insights and Data points of 100 leading Robo-Advisors across the globe.

Context If you work in the financial service sector, you may have already framed an opinion about the Robo-Advisory business proposition. If you are not from the financial service sector, you may want to know how it may add value to your savings or investment accounts. I have been actively tracking this space since 2014. […]

Have the large incumbent banks leveraged WealthTech solutions?

Context: In 2021, one of the large private banks hired me as a wealthtech consultant. I identified gaps in their wealthtech architecture and shared global best practices. The contract ended after a year. I was up against the Big Four consultants; they scored higher than an independent wealthtech consultant. Nevertheless, I got a reference to […]

My experience at TechBBQ 2023, Copenhagen

Context: One of my family members sponsored my work visa early this year, and I migrated to Denmark. I continue working remotely with early-stage startups and advise WealthTechs in India. This blog post aims to share my learnings and draw parallels with the Indian startup ecosystem. I am grateful to both India and Denmark for […]

Four new use cases for FinTechs using: ONDC + AA + TSP

You may have read about the new “data protection bill,” which is a defining moment for all business platforms. In the Morning Brief Podcast, IT minister Mr Ashwini Vaishnaw says there will be a significant behavioural change in the organizations that collect and process data. These firms must implement various protection mechanisms to comply with […]

Why are WealthTech startups struggling to break even?

You may have read and heard about the opportunities of FinTech in India. Even in the funding winter times, FinTech tops the chart in comparison with other sectors. The total fundraising is to the tune of $2Billion from Jan to June-2023. Source: ENTRACKRWealthTech / InvestmentTech is one of the segments in the Fintech vertical, which […]

Why? How? What? Execution Only Platforms (EOPs)

On 13th June 2023, SEBI released a circular for Execution Only Platforms (EOP) for facilitating transactions in direct plans of Mutual Funds schemes. I have been tracking the wealth tech platforms space since 2015, and I analyse both the trends in domestic and international markets in the Asset Management Industry. The objective of this blog […]

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