Based on my work experience, I have posted a few questions for you to reflect on
How is your brand’s share of social share voice metrics? In other words, are your customers talking about your bank on social media, comparing your services with your competitors?
In the past decade, which departments have incurred more costs? Is it Investment Management, Sales and Marketing, Operations or Tech?
How many team members/partners use all the tools/features on your wealth-tech product? Are you looking to upgrade your product or increase adoption?
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